Cancellation Policy / Terms & Conditions
Cancellation and Reschedule Notice
Myotherapy & Massage Therapies:
A notice period of 9 hours is required to cancel or reschedule your appointment for Myotherapy or Massage. Late cancellation will result in a fee of 40% of the service amount charged at your next visit.
HIFU Treatments:
All Bookings require a non-refundable booking fee (deposit) to secure your appointment for treatment payable at the time of your Initial Consultation. This fee is proportional to the overall cost of the treatment and the time taken to deliver the service.
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A notice period of 36 hours is required to cancel your HIFU appointment, a confirmation is sent to every client via email and sms at the time you book your appointment.
If for any reason you cannot attend your appointment, 36 hours notice is required to reschedule. If 36 hours notice has not been given, your booking fee will be charged as a missed appointment fee and a further booking fee (deposit) will be required to reschedule.
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If you miss your subsequent complimentary appointment without a 36 hours notice you will forfeit your complimentary treatment. Standard prices will apply to reschedule it – as published on our web site for each treatment.
Please call 0391 338753 or Email: hello@myomywellness.com.au should you have any concerns or enquiries.​